At INTERCOP S.L.U., we are committed to excellence in the provision of our ship agency, warehousing, customs clearance and freight forwarding services, carrying out our activities with a strong focus on quality, environmental protection, and the health and safety of our people.
To achieve this, Management has implemented an Integrated Management System (IMS) based on the requirements of UNE-EN ISO 9001:2015, UNE-EN ISO 14001:2015, and UNE-ISO 45001:2018, with the aim of ensuring the continuous improvement of our processes and the satisfaction of our customers.
Our Commitments
- Comply with all applicable legal, regulatory and other requirements, as well as the commitments made to our customers.
- Achieve the highest level of customer satisfaction by providing efficient, professional services and continuously improving our performance.
- Continuously improve the effectiveness and performance of our Integrated Management System through the establishment of objectives, performance indicators and action plans.
- Protect the environment by preventing pollution, promoting the responsible use of natural resources and continuously improving our environmental performance.
- Provide safe and healthy working conditions by eliminating hazards, reducing occupational risks and preventing work-related injuries and ill health.
- Promote consultation and participation of our employees in the continuous improvement of the Integrated Management System.
- Enhance the competence, awareness and training of our personnel to ensure high-quality services, environmental responsibility and a strong safety culture.
- Manage our suppliers and external partners responsibly, ensuring that they contribute to meeting the requirements of our Integrated Management System.
Our Commitment
The Management of INTERCOP S.L.U. provides the human, technical and material resources necessary to ensure the effectiveness of the Integrated Management System, integrating quality, environmental protection and occupational health and safety into all business activities and decision-making processes.
This Policy provides the framework for establishing and reviewing the objectives of the Integrated Management System and is reviewed periodically to ensure its continued suitability and alignment with the Company’s strategy and activities.
Approval Date: 22 December 2025
Approved by:Manuel Juan de León Morales
Managing Director